September 07, 2021

Mattress Firm associates collaborate with Microsoft 365 to improve in-store, digital customer experience

Frontline Workers need options and the right tools to provide customers with the best experience—in-store or online. In this video, hear how Mattress Firm, a large-scale specialty mattress retailer, used Microsoft 365 to overcome the challenges of missed communication and scattered information. Unifying in a cloud platform allowed Mattress Firm to empower workers with a more authentic connection and better information.